Michelob ULTRA Arena Rules
Michelob ULTRA Arena, located at 3950 Las Vegas Blvd S., Las Vegas, Nevada 89119, United States of America, is a premier 12,000-seat entertainment venue within the Mandalay Bay Resort and Casino. Known for hosting major concerts, sporting events like Las Vegas Aces WNBA games, UFC fights, and other live performances, the arena prioritizes guest safety, comfort, and enjoyment. This in-depth guide outlines the key rules and policies based on official venue information from MGM Resorts and event-specific guidelines, such as those for Aces games. Policies can vary slightly by event, so always check the event’s official page or contact the venue for the latest details. Adhering to these rules ensures a smooth experience for all attendees. Note that management reserves the right to amend policies and deny entry for violations.
Accessibility
Michelob ULTRA Arena is committed to providing an inclusive environment for guests with disabilities, complying with the Americans with Disabilities Act (ADA). The venue offers accessible seating options, which can be purchased through the box office or authorized ticket sellers. These seats are designed for wheelchair users and their companions, with features like wider aisles and proximity to amenities. Assistive listening systems (ALS) are available, including advanced headsets and receivers provided free of charge at Guest Services.
For hearing-impaired guests, interpreting services can be requested in advance. Sensory kits, which may include noise-canceling headphones and fidget tools, are offered to support those with sensory sensitivities. Entry screening is ADA-compliant, utilizing Evolv advanced sensor technology for faster, more efficient metal detection. This allows guests using wheelchairs, mobility aids, or medical devices to pass through all lines without delay. Service animals are accommodated (detailed below), and the arena provides accessible restrooms, elevators, and parking in nearby Mandalay Bay lots.
If you require accommodations, contact the venue at least 72 hours prior to the event. Staff are trained to assist, ensuring everyone can enjoy the show safely. For example, during high-attendance events like concerts, priority assistance is given to navigate crowds.
Animals & Service Dogs
Animals and pets are generally prohibited at Michelob ULTRA Arena to maintain a safe and hygienic environment for all guests. However, exceptions are made for trained, harnessed, and housebroken service animals as defined by the ADA. These animals must assist individuals with disabilities, such as guide dogs for the visually impaired or medical alert dogs.
Emotional support animals, therapy animals, or pets do not qualify and are not permitted. Upon entry, service animals must remain under the handler’s control at all times, typically on a leash or harness unless it interferes with their duties. They are allowed in all public areas but must not block aisles or occupy seats. Owners are responsible for the animal’s behavior and cleanup; any disruptive actions may result in removal. It’s recommended to inform the venue in advance for seating arrangements. During events, relief areas may be designated outside the arena. This policy aligns with federal laws, balancing accessibility with the venue’s no-pets rule to prevent allergies or disturbances.
Age Requirements
Age requirements at Michelob ULTRA Arena vary by event, but most are all-ages unless specified otherwise. For instance, family-friendly events like certain concerts or sports games welcome children, while others, such as UFC fights or adult-oriented performances, may restrict entry to those 18 or older. Always check the event’s ticket details for specifics. Children under a certain age (often 2 or younger) may enter free if they sit on a parent’s lap, but this is event-dependent. For alcohol service, guests must be 21 years or older with valid ID (driver’s license, passport, or state-issued ID).
Underage drinking is strictly prohibited, and staff will intervene with impaired or intoxicated individuals promptly. Guardians are responsible for minors, and disruptive behavior from any age group can lead to ejection. This policy promotes a safe atmosphere, especially in a lively Las Vegas setting where events can get energetic.
Bag Policy
The bag policy at Michelob ULTRA Arena is strict to enhance security and entry speed. No backpacks or large bags are permitted, regardless of size. Small personal items, such as wallets or clutches, are allowed if they do not exceed 9″ x 5″ x 2″ according to official MGM guidelines. However, for certain events like Las Vegas Aces games, small purses up to 12″ x 12″ x 6″ are permitted, while backpacks remain banned. Diaper bags are an exception for parents with infants and must be inspected upon entry. Medical bags or equipment are also allowed with prior approval and screening. There are no bag check services available, so guests with prohibited bags will be turned away and asked to store them in their hotel room or vehicle. This policy reduces congestion and potential risks; clear bags aren’t explicitly required but can expedite checks. Plan ahead by leaving unnecessary items behind to avoid delays at the metal detectors.
Entry and Security
Entry to Michelob ULTRA Arena involves thorough security measures to ensure safety. Doors typically open 60-90 minutes before the event, but arrive early to account for lines. All guests pass through Evolv advanced sensor metal detectors, which are touchless and efficient, screening for weapons or prohibited items without requiring item removal (except in some cases). Security personnel conduct visual inspections and may pat down or wand guests if needed. Re-entry is generally not allowed once you exit, so plan accordingly. Guests must comply with staff requests, including showing tickets and vacating unauthorized areas. Fighting, throwing objects, or court/arena floor access results in immediate ejection. In emergencies, follow staff directives for evacuations. This robust system, combined with CCTV and trained personnel, maintains a secure environment amid the venue’s high-profile events.
Food, Drink & Alcohol
Outside food and beverages are prohibited, with a limited exception: one drink poured into a plastic container (no outside food). Cans, bottles, flasks, or metal/glass containers are banned. Inside, a variety of concessions are available, managed by Aramark, featuring upgraded options like acai bowls, Mexican cuisine, grilled cheese, burgers, hot honey chicken tenders, Korean dogs, carved sandwiches, specialty sodas, and ice cream. Beer, wine, and cocktails are sold at bars, with prices starting around $6 for sodas and $10+ for alcohol. Alcohol consumption must be responsible; guests under 21 cannot purchase or consume it, and over-intoxicated individuals will be removed. Look for commemorative cups during Aces games. Concessions aim to reduce wait times with efficient ordering. This policy prevents health risks from uninspected items while offering diverse, event-themed dining to enhance the experience.
Payment Options
Michelob ULTRA Arena operates as a primarily cashless venue to streamline transactions and reduce contact. All major credit cards (Visa, Mastercard, etc.), debit cards, and mobile payment methods like Apple Pay or Google Pay are accepted at concessions, merchandise stands, and ticket counters. Cash is not widely accepted, though some vendors might accommodate it; it’s best to prepare with cards. For ticket purchases, online platforms like AXS or the MGM site use digital payments. This policy aligns with modern trends in Las Vegas entertainment, minimizing theft risks and speeding up lines. If you only have cash, exchange it for a prepaid card at nearby Mandalay Bay facilities before entering.
Photography and Recording
Professional photography and audio/visual recording devices are strictly prohibited without prior approval. This includes cameras with detachable lenses, external flashes, GoPros, drones, tripods, monopods, or selfie sticks. Personal cell phone photos for non-commercial use are generally allowed, but flash photography may be restricted during performances to avoid disturbing artists or guests. Recording concerts or events for distribution is illegal and can lead to ejection or legal action. Signs or banners must be event-relevant and under 11″ x 17″ without poles. This policy protects intellectual property and performer rights, ensuring the focus remains on live enjoyment.
Prohibited Items
A comprehensive list of prohibited items ensures safety: weapons (firearms, knives, pepper spray), illegal drugs, fireworks, laser pointers, noise-makers, balloons, skateboards, coolers, umbrellas, masks (except medical), chains, drones, laptops, tablets, external food/alcohol (beyond the exception), and large signs. Full list available on the official site. Items will be confiscated, and no storage is provided. This prevents hazards in a crowded arena.
Smoking Policy
Smoking, including e-cigarettes and vaping, is prohibited throughout Michelob ULTRA Arena and Mandalay Bay indoor areas, per Nevada clean air laws. Designated outdoor smoking areas are available outside the venue. Violations can result in ejection. This policy promotes health and comfort, especially in enclosed spaces with large crowds.